| 000 | 00415nam a22001337a 4500 | ||
|---|---|---|---|
| 005 | 20220124093706.0 | ||
| 008 | 220124b |||||||| |||| 00| 0 eng d | ||
| 020 | _a9781260092509 | ||
| 100 |
_aRobert W. Lucas _964 |
||
| 245 | _aCustomer Service: Skills for Success | ||
| 250 | _aSeventh Edition | ||
| 260 |
_a2 Penn Plaza, New York, NY 10121, United States of America _bMcGraw-Hill Educatiion _c2019 |
||
| 942 |
_2ddc _cBK |
||
| 999 |
_c1158 _d1158 |
||