Customer Service: Skills for Success (Record no. 1158)

000 -LEADER
fixed length control field 00415nam a22001337a 4500
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20220124093706.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 220124b |||||||| |||| 00| 0 eng d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9781260092509
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Robert W. Lucas
9 (RLIN) 64
245 ## - TITLE STATEMENT
Title Customer Service: Skills for Success
250 ## - EDITION STATEMENT
Edition statement Seventh Edition
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. 2 Penn Plaza, New York, NY 10121, United States of America
Name of publisher, distributor, etc. McGraw-Hill Educatiion
Date of publication, distribution, etc. 2019
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme
Koha item type Book
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Home library Current library Date acquired Inventory number Total Checkouts Barcode Date last seen Price effective from Koha item type
          Perpustakaan Lembaga Pelabuhan Johor Perpustakaan Lembaga Pelabuhan Johor 01/24/2022 20200243   50083 01/24/2022 01/24/2022 Book


















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